Updated Effective Date: 01-May-2024

This Privacy Policy governs the collection, use, disclosure, and protection of information obtained from users of our SMS, Voice, WhatsApp Broadcasting, SMS OTPs, Online Portal, Broadcasting client user message, Website Development, Mobile App Development, Mobile Content, and Payment Services.

Information We Collect:

We may collect the following types of information:
• Personal Information: Name, contact details, and any other information you provide when using our Services or registering for an account.
• Communication Data: Content of messages, call logs, and any other communications made through our Services.
• Usage Information: Information about how you use our Services, such as IP address, device information, and usage patterns.
• User Credentials: Usernames, passwords, and any other authentication information used to access our Online Portal or Mobile App.
• Payment Details: Credit card information, billing address, and any other payment details provided for processing transactions.

How We Use Your Information:

We use your information for the following purposes:
• To provide, maintain, and improve our Services.
• To communicate with you and respond to your inquiries.
• To authenticate and authorize access to our Online Portal, Mobile App, and other Services.
• To process payments and fulfill orders.
• To personalize your experience and deliver relevant content.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and cooperate with regulatory authorities.

Sharing of Your Information:

We do not share your information with any third-party companies for marketing purposes. However, we may share your information in the following circumstances:
• With regulatory authorities such as the Pakistan Telecommunication Authority (PTA) and mobile operators as required by law or regulatory obligations.
• With service providers and partners who assist us in delivering our Services, provided they adhere to strict confidentiality and security measures.
• With payment processors and financial institutions for payment processing purposes.

Data Security:

We implement robust technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Your Choices:

You have the right to access, correct, or delete your personal information. You may also choose to opt out of receiving promotional communications from us.

Third-Party Links:

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.

Children's Privacy:

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Updates to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate channels.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@madartechnology.com and support@o@madartechnology.com .

By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.